Reading Secure Messages from MHCECK
Reading a Secure Message
When you receive a secure message, it will look similar to this in your mailbox:
Click the attachment SecureMessageAtt.html to launch a browser.
Open the Attachment
If this is the first time you are receiving a secure message, you will be
prompted to register with Proofpoint Encryption. Otherwise, you will be
prompted to log in to Proofpoint Encryption. Click the Click to
read message button.
Registering with Proofpoint Encryption
The first time you receive a secure message, you will be prompted to create an
account to register with Proofpoint Encryption.
Fill in the fields, select your security question and answer, and then click
Continue.
Read Your Message
The Reply, Reply All, and Forward options are available.
Click Logout when you are done.
The next time you want to read a secure message, you will be prompted to log in
to Proofpoint Encryption using your password.
Resetting Your Password
Your password will expire after a period of time. If your password is about
to expire, you will see the message "Days until password expiration" displayed
in a secure message. Click the link next to the expiration message to
reset your password. If your password expires before you have a chance to
reset it, you will be prompted to reset it the next time you read a secure
message.
Decrypting Secure Messages from a Mobile Device
If you try to read a secure message from your mobile device, you will receive an
email message with a URL that you can click to authenticate with Proofpoint
Encryption. After you authenticate you will be able to read the secure
message.